GOVX Integration FAQ

What EDI platforms do you use? Do you support X platform?

- We partner with TrueCommerce and SPSCommerce, but we are able to do direct SFTP connections with other providers such as LogicBroker, CommerceHub, DiCentral, etc.

What EDI transactions do you require?

- We require the 850 Purchase Order, 855 Purchase Order Acknowledgement, 856 ASN, 810 Invoice, and 846 Inventory Advice.

Do you accept EDI 810 invoices?

- Yes

What frequency of inventory updates do you require?

- We ask that you provide a daily inventory feed of your on-hand inventory. Backordered items should come across as having zero inventory.

Do you support the 852 Product Activity Data?

- No, we do not support sell-through data via EDI. You will need to request that from your category manager.

Do you support the 860 Purchase Order Change?

- No, all purchase orders should be handled on a fill-or-kill basis. If you ever have questions regarding the modification/cancellation of an order, please reach out to help@govx.com and we will work with you to determine the best course of action.

Does GOVX pay for implementation costs?

- No, GOVX does not pay for integration setup costs.

Are there free alternatives to EDI integrations?

- Yes, we offer a CSV flat file integration that we can have delivered to you via SFTP or email. We also support ShipStation, but that does require a monthly subscription fee.

Who do we contact if we have integration related issues?

- You can reach out to integration.support@govx.com for all integration related issues.

Can we use a non-EDI integration to start off and then later migrate to an EDI integration?

- Yes, many of our vendors start out using a CSV or email integration at first to test sales volume and then if volume increases, later invests in an EDI integration to support order growth.